Support
Platform Support
Need help with your account, a listing, or the platform? Our support team is here to assist.
Here to Help
Support for Every Step of Your Transaction
From account access questions to listing-specific inquiries, our support team helps buyers, sellers, and brokers navigate the platform quickly so you can focus on the transaction itself.
Direct support for account, listing, and access questions
Guidance on NDA execution and data room access
Escalation path for time-sensitive bidding questions
Frequently Asked Questions
How do I request access to the platform?
Click "Request Access" and submit your institution details — our team reviews requests within 1–2 business days.
How do I list a defaulted note for sale?
Visit the "List Notes" page for instructions on submitting a note for review and marketplace placement.
Who can I contact for a listing-specific question?
Use the support form below or email us directly — reference the asset ID for faster assistance.
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